Returns & Exchanges

We want you to love your Get Back jewelry, so we offer a 30-day window for returns and exchanges on all items in their original condition. Whether it's a fit issue or a change of heart, we've simplified the process to get you back to your beach-inspired style.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack and Ship

Securely place your necklaces in their original packaging and drop off the parcel at any authorized carrier location.

4

Receive Refund or Exchange

After our team inspects your returned items, we will process your refund to the original payment method or ship out your new jewelry within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing